Terms of Service

These Terms apply to two groups of people:

• Restaurant operators — businesses and individuals who sign up to use the Wehanda platform to manage their restaurant.
• Restaurant customers — individuals who place orders, join loyalty programs, or otherwise interact with a Wehanda-powered ordering page.

If you use the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms, and “you” refers to that business.

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@simplidone.com if you suspect unauthorized use. You agree to provide accurate, current, and complete information and to keep it up to date.

Wehanda provides restaurant operators with tools to manage online ordering, menus, reservations, customer relationships, loyalty programs, AI-assisted marketing, and related operations. Features available to you depend on your subscription plan. We may add, change, or remove features over time.

If you operate a restaurant on the Service, you are solely responsible for:

• The accuracy of your menu, pricing, hours, tax settings, and other configuration.
• Fulfilling orders placed through your storefront and honoring your loyalty and promotion terms.
• Complying with all laws applicable to your business, including food safety, labeling, alcohol, consumer protection, and tax laws.
• Your own handling of customer personal data you receive through the Service, consistent with our Privacy Policy and applicable law.
• Obtaining valid consent before sending marketing communications to your customers.

When a restaurant connects Stripe to accept customer payments, those payments are processed by Stripe and are subject to Stripe’s terms. Wehanda is not a party to the transaction between a restaurant and its customer, does not receive raw card data, and is not responsible for the goods or services a restaurant provides. Disputes about an order are between the customer and the restaurant.

You agree not to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose.
• Upload content that is illegal, infringing, defamatory, or harmful, or that you do not have the right to use.
• Send spam or marketing messages to recipients who have not consented.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems, or probe, scan, or test the vulnerability of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, scrape, or resell the Service except as permitted by law.

The Service integrates with third-party providers such as Square, Stripe, Supabase, Vercel, Resend, Anthropic, and Google. Your use of those integrations may be subject to the third party’s own terms, and we are not responsible for their acts, omissions, or availability.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any AI-generated content will be accurate.

To the maximum extent permitted by law, Sumiland & Sub Studio LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.

You agree to indemnify and hold harmless Sumiland & Sub Studio LLC, its affiliates, and their officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your content, your violation of these Terms, or your violation of any law or the rights of a third party.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that risks harm to us, other users, or the public. On termination, your right to use the Service ends. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive. Data retention after termination is described in our Privacy Policy.

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Arizona.

We may update these Terms from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or through a notice within the Service. Continued use of the Service after an update constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us: