Help Center
Guides for setting up and getting the most out of Wehanda.
Can't find what you need? Email support@simplidone.comGetting Started with Wehanda
A complete guide to setting up your restaurant on Wehanda — from account creation to taking your first order.
6 min read
Order & Reservation Alert Sounds
Configure audio alerts and screen flash notifications so you never miss a new order or reservation — directly in your browser tab.
3 min read
Managing Multiple Restaurants
How to add and switch between multiple restaurant locations from a single Wehanda account.
3 min read
Building Your Menu
Learn how to create categories, add menu items, set up option groups (modifiers), add photos, configure happy hour pricing, and restrict items by order type.
8 min read
Smart Ordering Page
How Wehanda automatically helps turn more of your page visitors into paying orders — and shows you exactly how many extra orders it earned.
4 min read
Online Ordering Setup
How to enable pickup, dine-in, and delivery ordering — plus order-ahead scheduling and managing incoming orders from your dashboard.
6 min read
Table Reservations
Enable online table booking for your restaurant — with auto-confirm or manual approval, capacity settings, and full reservation management.
5 min read
Smart Waitlist & Front of House
Run a live walk-in waitlist like Yelp or Google — guests join by QR code, watch their place in line update live, and get an automatic alert when their table is ready. Includes a kiosk-ready Front of House view and wait-time analytics.
8 min read
Accepting Online Payments (Stripe & Square)
Connect Stripe or Square to accept card payments, choose card/cash checkout options, and issue refunds directly from your dashboard.
5 min read
Happy Hour Pricing
Set time-based promotional pricing on specific categories, subcategories, or individual items — automatically visible to customers only during happy hour.
4 min read
Delivery Without Drivers
Offer delivery without hiring a single driver — couriers from the DoorDash and Uber networks are dispatched automatically, and the customer pays the delivery fee.
5 min read
Loyalty Rewards Program
Set up a points-based loyalty program that rewards customers on every order, with welcome bonuses, birthday bonuses, and automatic redemption at checkout.
6 min read
Customer Management & CRM
View customer profiles, order history, loyalty points, dietary flags, and AI-generated insights. Manage segments, notes, and marketing opt-in status.
6 min read
Analytics & Business Insights
Understand your revenue trends, upsell impact, loyalty program ROI, and reservation no-show patterns using Wehanda's built-in analytics.
5 min read
AI Marketing & Revenue Boost
Understand all 10 AI email campaigns, how to enable automatic sending, how to send on-demand from Revenue Boost, and how to read campaign performance.
9 min read
AI Google Analysis & Competitor Research
Understand how Wehanda uses live Google Places data to compare your restaurant against nearby competitors and generate actionable insights on ratings, hours, pricing, and reviews.
5 min read
Promotions & AI Deal Maker
Create discount deals for your online ordering page — and let AI suggest the best promotions based on your real order history.
5 min read
Wehanda Weekly — Tips Delivered Every Wednesday
Learn how Wehanda's weekly email tips help you grow your restaurant revenue without any extra work.
2 min read
SMS Concierge — A Texting Number That Answers Your Customers
Give customers a number they can text. An assistant instantly answers questions about your hours, menu, and ordering — day or night, using your live restaurant data.
5 min read
Website Builder & Your Public Page
Customize your restaurant's public ordering page with professional templates, your own colors, hero text, a photo gallery, SEO settings, and Google Analytics.
7 min read
Embed Ordering on Your Own Website
Already have a website? Add the Wehanda widget — an "Order Online" button, your full menu, or a reservation form — and take orders natively on your own site.
5 min read
Your Menu Page — Designs, Google Visibility & QR Codes
Set up the beautiful view-only menu page: pick one of 8 designs, decide where your site's Menu link goes, and generate a print-ready QR code that opens your menu.
7 min read
Still have questions?
Our support team is here to help — usually responds within a few hours.
Email support@simplidone.com