🚀Getting Set Up6 min read

Getting Started with Wehanda

A complete guide to setting up your restaurant on Wehanda — from account creation to taking your first order.

In this article

Welcome to Wehanda

Wehanda is an all-in-one platform that gives your restaurant a custom online ordering page, AI-powered email marketing, a loyalty rewards program, table reservations, and detailed analytics — all without paying commissions on orders.

Your restaurant keeps 100% of every order. You pay a flat monthly or annual subscription instead.

This guide walks you through the complete setup in the right order so you can start taking orders as quickly as possible.

Step 1 — Choose a Plan and Start Your Trial

Visit wehanda.com and click Get Started. You will be asked to create an account and choose between two plans:

Starter — $69/month

Includes online ordering, menu builder, reservations, loyalty program, website builder, and analytics. This is where most restaurants begin.

Growth — $149/month

Everything in Starter, plus all 8 AI email campaign types, customer churn scoring, 90-day revenue predictions, AI menu insights, push notifications, and additional website templates.

Both plans come with a free trial period so you can test the platform before your card is charged. No commission fees on any plan.

You will enter your card details through our secure checkout powered by Square. Your trial period begins immediately after subscribing.

Step 2 — Complete Restaurant Setup

After subscribing, you will land in your restaurant dashboard. Go to Dashboard → Setup to fill in your restaurant profile:

Basic Information

  • Restaurant name (required)
  • Your ordering URL slug — this becomes wehanda.com/restaurant/[your-slug]. It auto-fills from your restaurant name but you can change it.
  • Description shown on your public page

Photos

  • Logo (recommended 400×400px square)
  • Cover photo (recommended 1200×400px)

These appear at the top of your public ordering page.

Contact & Location

  • Address, phone, email, and website. These appear on your public page and help customers find you.

Cuisine Types

Select up to 5 categories (e.g. Japanese, Sushi, Healthy). These help customers know what to expect.

Pricing

Enter your sales tax rate (e.g. 8.875%). This is automatically added to every customer order at checkout.

Operating Hours

Set open and close times for each day of the week. Mark days you are closed. These display on your public ordering page.

Click Save Changes when finished.

Step 3 — Build Your Menu

Go to Dashboard → Menu to build your menu. The recommended order is:

  • Create Categories (e.g. Appetizers, Mains, Drinks, Desserts)
  • Optionally add Subcategories within categories
  • Add Menu Items under each category
  • Add Option Groups to items that have choices (e.g. "Choose a size" or "Add-ons")

Each item can have a name, description, price, photo, and tags. You can also restrict which order types (pickup / dine-in / delivery) each item is available for.

See the Menu Builder article for full details.

Step 4 — Configure Ordering Options

Go to Dashboard → Setup → Ordering Options sidebar to choose which order types you support:

  • Online Ordering — master toggle for your ordering page. Turn this off to temporarily pause orders without changing anything else.
  • Pickup — customers order ahead and collect at your restaurant.
  • Dine-In — customers at your restaurant order from their table.
  • Delivery — customers receive orders at their address. (Note: delivery logistics are handled by you; Wehanda manages the order flow.)

Most restaurants start with Pickup only and enable Dine-In and Delivery later.

Step 5 — Share Your Ordering Page

Your public ordering page is live at:

wehanda.com/restaurant/[your-slug]

This is the link you share everywhere — your social media bio, Google Business profile, in-store QR codes, receipts, and your own website.

Customers can browse your menu, choose their order type, and place an order without downloading an app.

Before going live, visit your ordering page yourself and place a test order to make sure everything looks right.

Next Steps

Once ordering is live, explore these features to grow your restaurant:

  • Loyalty Program (Setup → Loyalty Program) — reward repeat customers with points they earn on every order.
  • Revenue Boost (Dashboard → Revenue Boost) — let AI automatically email customers at the right moments to bring them back.
  • Website Builder (Dashboard → Website) — customize your public page with a professional template, your own colors, and SEO content.
  • Reservations (Setup → Reservations) — let customers book tables online.
  • Stripe Payments (Setup → Online Payments) — accept card payments at checkout via Stripe Connect.
  • Square POS (Setup → Online Payments → Square) — connect Square to push every order to your Square POS terminal and optionally accept card payments via Square.
  • AI Google Analysis (Dashboard → Revenue Boost → Competitor Intelligence) — compare your Google ratings, hours, and pricing against nearby competitors.
  • Analytics (Dashboard → Analytics) — track revenue, top items, loyalty program impact, and reservation patterns.

If you have any questions, email us at support@simplidone.com.

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